Frequently Asked
Questions
Questions
When is the final payment for my tour due?
Client must pay 100% of the Tour Fare by December 1, 2025
How can I get to Israel?
Getting to Israel is easy! There are flights available to Tel Aviv's Ben Gurion Airport (TLV) from most major cities around the world. It is recommended to book your flight early and make sure you have a valid passport with at least six months validity left on it before flying.
There are many websites that offer great deals on flights to Israel. Some of these include Orbitz, Expedia, Travelocity, and Kayak. You can also check out the airline’s own websites for tickets directly from them. Be sure to shop around and compare prices before booking your flight to get the best deal!
There are many websites that offer great deals on flights to Israel. Some of these include Orbitz, Expedia, Travelocity, and Kayak. You can also check out the airline’s own websites for tickets directly from them. Be sure to shop around and compare prices before booking your flight to get the best deal!
Would you be able to arrange extra nights at the hotel prior to the tour, if we choose to arrive a few days early?
Yes, we can absolutely accommodate early arrivals. During the registration process, you have the option to select 1 or 2 pre-arrival days, which will be at the Leonardo Gordon Beach Hotel in Tel Aviv. Additionally, you may choose 1 or 2 post-stay days at the Leonardo Gordon Beach Hotel in Tel Aviv following the conclusion of the tour. This allows you the flexibility to extend your experience and explore more of what Israel has to offer at your leisure.
What happens if there are unexpected events like security issues or flight cancellations?
At Lev HaOlam, your safety is our top priority. If something unexpected happens—like a war situation, significant security threats, flight cancellations, or airport closures—that makes it unsafe or impossible for us to run the tour, don't worry! We’ll give you a full refund without any extra charges. Your well-being always comes first with us.
I want to bring kids to this tour, is it possible?
While we do not recommend bringing small children on the tour due to its nature, we welcome children aged 12 and above. We believe individuals within this age range will be able to fully engage with and appreciate the experiences offered throughout the tour.
What is the physical fitness level required?
Participants must be prepared to handle a lot of walking and other activities that require physical exertion.
Those who have a medical condition that could interfere with their ability to participate should consult with their doctor before signing up for the tour.
Those who have a medical condition that could interfere with their ability to participate should consult with their doctor before signing up for the tour.
Do I need any vaccinations before traveling to Israel?
No vaccinations or PCR tests are required for travelers from the United States to enter Israel.
What is included in the tour?
The tour includes the following:
Hotel Accommodations
Daily Breakfast and Dinner meals
Professional guide (English)
Some Lunches lunches will be provided as well, although not every day
Private bus
All entrance fees
Hotel Accommodations
Daily Breakfast and Dinner meals
Professional guide (English)
Some Lunches lunches will be provided as well, although not every day
Private bus
All entrance fees
Will transportation be provided during the tour?
Yes, transportation is provided during the tour. A comfortable, air-conditioned tour bus is included in all our tour programs to ensure a seamless travel experience between destinations and attractions. Our experienced drivers and knowledgeable tour guides will ensure your comfort and safety throughout the journey.
Will meals be provided during the tour?
Yes, meals will be provided during the tour. Breakfast and dinner are typically included daily, and some lunches will be provided as well, although not every day.
How many people are typically in a tour group?
Tour groups consist of about 25-30 people, allowing for a comfortable and enjoyable travel experience while maintaining a sense of community among group members.
Are there any additional costs not included in the tour package price?
Some additional costs may not be included in the tour package price, such as airfare, tips, lunches and personal expenses. Be sure to read the details of the tour package to see what is and isn't included.
Is travel insurance included in the tour packages?
Travel insurance is not included in our tour packages. We strongly recommend purchasing comprehensive travel insurance before embarking on your journey to protect against unforeseen events or emergencies.
Is it possible to get a refund if I need to cancel my tour?
Our cancellation policy is outlined in our terms and conditions. Depending on the timing of your cancellation, you may be eligible for a partial or full refund. Please refer to our cancellation policy for specific details and conditions.
Are gratuities for guides and drivers included in the tour price?
Gratuities for guides and drivers are not included in the tour price. It is customary to tip your guide and driver for their services, and we will provide suggested tipping guidelines prior to your trip.
Are flights included in the tour packages?
No, flights are not included in our tour packages. You are responsible for booking your flights to and from the tour destination.
Can I extend my stay in Israel before or after the tour?
Yes, you can extend your stay in Israel. Please inform us at the time of booking and we will be happy to assist you with your additional travel arrangements.
What type of accommodations can I expect during the tour?
Our tours feature comfortable and clean accommodations, ranging from mid-range to luxury hotels. The specific hotels used for each tour are listed on the tour itinerary, along with their star ratings and descriptions.
Can I request a specific hotel or room type for my stay?
While we strive to accommodate your preferences, hotel and room type requests are subject to availability and cannot be guaranteed. If you have special accommodation needs or preferences, please let us know at the time of booking.
Are single rooms available for solo travelers?
Yes, single rooms are available for solo travelers. Please note that a single supplement fee will apply for those who prefer a private room.
What is the baggage allowance for the flights on the tour?
Baggage allowance varies by airline and ticket class. We recommend checking with the airline(s) you'll be flying with for specific baggage allowance information. Keep in mind that many airlines charge extra for checked luggage, and weight and size restrictions may apply.
What should I pack for my trip?
We recommend packing comfortable clothing suitable for the weather conditions during your tour, comfortable walking shoes, a hat, sunglasses, sunscreen, a water bottle, and any personal items or medications you may need. A detailed packing list will be provided once you have booked your tour.
Is it safe to travel to Israel?
Yes, we always prioritize the security and safety of our participants. Our team ensures that all necessary measures are in place to provide a secure and enjoyable experience throughout the tour. It's noteworthy that millions of tourists visit Israel every year, attesting to the country's appeal and safety measures in place for visitors.
